SHIPPING POLICY
Cancellations and order modifications are not guaranteed and can only be made during business hours (Mon-Fri 9am-5pm MST). If you need to make any changes to your order after it's placed, please email us ASAP at: info@idahope.com
SHIPPING
Products are shipped via USPS First Class mail unless otherwise specified.
Idahope does offer international shipping for an additional fee. Please contact us at info@idahope.com if you wish to have products shipped internationally. NOTE: The customer may be responsible to customs fees when the product arrives to you. The customer is responsible for all return shipping costs on international orders.
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Please allow additional time for international shipments. International shipments usually arrive within 2-3 weeks but can sometimes take considerably longer.
SALES ITEMS POLICY
Sale items are final and not eligible for returns or exchanges. Please contact info@idahope.com if you receive a product that is damaged or defective.
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Sale prices cannot be retroactively applied to past orders.
SHIPPING POLICY
Cancellations and order modifications are not guaranteed and can only be made during business hours (Mon-Fri 9am-5pm MST). If you need to make any changes to your order after it's placed, please email us ASAP at: ask@idahope.com
SHIPPING
Products are shipped via USPS First Class mail unless otherwise specified.
INTERNATIONAL SHIPPING
Idahope does offer international shipping for an additional fee. NOTE: The customer may be responsible for customs fees when the product arrives to you. The customer is responsible for all return shipping costs on international orders.
​
Please allow additional time for international shipments. International shipments usually arrive within 2-3 weeks but can sometimes take considerably longer.
SALES ITEMS POLICY
Sale items are final and not eligible for returns or exchanges. Please contact ask@idahope.com if you receive a product that is damaged or defective.
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Sale prices cannot be retroactively applied to past orders.
RETURN/EXCHANGE POLICY
As each sale allocates a contribution to a specific nonprofit organization, we cannot accept returns of our goods. If you receive a product that is damaged or defective, please contact us at ask@idahope.com, and we will be happy to replace it. We are also happy to exchange items that are unwashed, unworn, and in brand new condition with tags attached within 30 days of purchase. If you would like to exchange an item you purchased or received as a gift, please contact us at ask@idahope.com. Please include a copy of your original packing slip with reference to your order number and any shipping materials that were sent with your order.
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Exchanges on domestic orders are free.
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Please note: It may take 24-48 hours for your exchange to be approved.
IDAHOPE WHOLESALE
We’d love to work with you! For retailers interested in wholesale or selling our products, please complete this form, or email us at ask@idahope.com
